Enhancing guest experience can assist in elevating impression and reputation of your restaurant. If visitors love their time at your restaurant, they are more likely to come back & recommend it to others, which will help you draw in more customers.
UK Hospitality workers would be entitled to keep all the tips they receive, making it illegal for employers to retain service charges after the government revealed it would back the Employment (Allocation of Tips) Bill.
Elton Muço shares with us his roles & responsibilities at 67 Pall Mall, his career highlights, and how he equally charms his staff and guests with his professional expertise.
24/07/2026 As operators face rising costs, changing consumer expectations and a talent shortage, UK Bartenders' Guild President Claudia Carozzi believes the industry's greatest opportunity isn't behind the bottle. It's behind the bar.
22/07/2026 Marcello Cauda delves into how he innovates with cocktail menus, guest experiences, and bar operations while maintaining profitability and aligning with The Berkeley’s luxury standards.
22/07/2026 From fine dining to gastropubs, wine on tap is shifting perceptions, cutting costs, and modernising service across the hospitality settings.
26/06/2026 A commercial look at the drinks categories helping restaurants capture demand, control costs and grow revenue without overcomplicating service operations.
21/04/2026 The bars and restaurants winning today are not the busiest, but the ones turning every guest into more value, more experience, and more return visits.
24/07/2026 As operators face rising costs, changing consumer expectations and a talent shortage, UK Bartenders' Guild President Claudia Carozzi believes the industry's greatest opportunity isn't behind the bottle. It's behind the bar.
22/07/2026 Marcello Cauda delves into how he innovates with cocktail menus, guest experiences, and bar operations while maintaining profitability and aligning with The Berkeley’s luxury standards.