Human Resources

Where in the country are the biggest tippers

Many workers in the hospitality sector are heavily reliant on the tips they receive from appreciative customers. But where in the UK are the most generous tippers to be found? A new survey reveals all.

Marketing

How to Merchandise your Bar to maximise sales

There are many ways to go about boosting your bar sales, and much of it comes down to merchandising. But what does this mean exactly?

Trends

Canned drinks - a canifesto

A piece on the creation of a new campaign to boost sales of canned drinks in the on-trade.

Marketing

How to boost your happy hour sales

Happy Hour is a great way of attracting more customers to your venue during those times of the day when there’s a bit of a lull. But how should you go about it, and what should you offer? Helen Arnold reports.

Marketing

Wine preservation systems - Interview with Coravin's sales manager

Is it worth investing in a wine preservation system? Helen Arnold spoke to Coravin’s UK sales manager to find out.

Marketing

It's all about you - why you should be personalising the customer experience

According to a new report by marketing consultancies Edit and Kin & Carta, personalisation is a must for bars, restaurants, & clubs that not only want to attract new customers but crucially keep them coming back for more.

Marketing

How to Make a success of selling wine by the glass

Offering a selection of wines by the glass is something that an increasing number of customers expect to see, and bars and restaurants that fail to do so are missing a trick.

Marketing

Why sommeliers should include London Wine Competition winners on their lists

Putting together a comprehensive wine list that offers an interesting selection of grape varieties and styles within different price points is appealing to customers & profitable for business can prove a real challenge for many independent bars.

Trends

Record number of hospitality venues went bust last year

The Number of Hospitality venues going bust soars in the past year.